Gorka Santamaria · Independent product advisor

Product Direction
Bringing clarity to positioning, portfolio and priorities
Products rarely lose direction in a single decision
It usually happens gradually.
New opportunities appear.
The portfolio expands.
Markets evolve.
Different teams make sensible decisions for good reasons, yet over time the product begins to move in several directions at once.
The issue is rarely capability.
More often, it is the absence of a clear product direction connecting those decisions.
When this conversation usually begins
Product Direction often becomes valuable when organisations recognise patterns such as:
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The portfolio has expanded without a clear overall logic.
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Different markets describe the product differently.
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Product discussions have become increasingly reactive.
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Roadmaps answer immediate requests more often than long-term priorities.
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Engineering, commercial and leadership teams are no longer making the same strategic choices.
None of these situations necessarily indicate a failing product.
More often, they suggest that the product has outgrown the thinking that originally shaped it.
Where this conversation usually goes
Every company is different.
The questions that get answered, however, tend to be remarkably similar.
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Which products deserve continued investment, and which no longer do?
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Is the portfolio coherent, or simply accumulated?
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Are we serving too many customer segments with one product?
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Where is pricing reinforcing the strategy and where is it compensating for it?
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What role should each product play inside the portfolio?
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Which roadmap decisions deserve executive attention rather than team optimisation?
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Where are commercial ambitions and product capabilities drifting apart?
The objective is not to produce more ideas.
It is to create a clearer strategic logic behind future decisions.
What usually changes afterwards
Not necessarily the product.
The decisions around it.
Teams tend to leave with:
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A clearer role for every product in the portfolio
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Fewer parallel strategic bets
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Roadmaps driven by deliberate choices rather than accumulated requests
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Pricing and positioning that reinforce one another
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Greater consistency between product, sales and leadership decisions
The outcome is rarely a dramatic change.
More often, it is renewed clarity.
